News & Programming
NEWS CONTACTS
| PRIME7 NEWS LISMORE | PRIME7 NEWS GOLD COAST |
| (02) 6627 5777 | |
| lismore.newseditor@prime7.com.au | goldcoast.news@prime7.com.au |
| PRIME7 NEWS COFFS HARBOUR | PRIME7 NEWS CANBERRA |
| (02) 6659 7777 | (02) 6242 3700 |
| coffs.newseditor@prime7.com.au | news.canberra@prime7.com.au |
| PRIME7 NEWS PORT MACQUARIE | PRIME7 NEWS NEWCASTLE + CENTRAL COAST |
| (02) 6589 9777 | (02) 4952 0500 |
| port.newseditor@prime7.com.au | news.newcastle@prime7.com.au |
| PRIME7 NEWS TAREE | PRIME7 NEWS WOLLONGONG |
| (02) 6552 8777 | (02) 4272 2777 |
| taree.newseditor@prime7.com.au | news.wollongong@prime7.com.au |
| PRIME7 NEWS TAMWORTH | PRIME7 NEWS BALLARAT |
| (02) 6761 9777 | (03) 5337 1777 |
| tamworth.newseditor@prime7.com.au | news.ballarat@prime7.com.au |
| PRIME7 NEWS WAGGA WAGGA | PRIME7 NEWS BENDIGO |
| (02) 6933 6300 | (03) 5441 8777 |
| wagga.newseditor@prime7.com.au | news.bendigo@prime7.com.au |
| PRIME7 CENTRAL WEST | PRIME7 NEWS TRARALGON |
| Orange: (02) 6360 8800 Dubbo: (02) 6881 1777 | (03) 5176 2633 |
| centralwest@prime7.com.au | news.traralgon@prime7.com.au |
| GWN7 NEWS WESTERN AUSTRALIA | PRIME7 NEWS BORDER (ALBURY-WODONGA) |
| (08) 9792 2857 | (02) 6049 4777 |
| gwn7.newseditor@gwn7.com.au | border.newseditor@prime7.com.au |
PROGRAMMING CONTACTS
CONTACT PRIME7 OR GWN7 WITH A FORMAL COMPLAINT
Formal complaints must be lodged within 30 days of the relevant broadcast.
There are three methods for lodging a formal complaint in relation to something you have seen or heard on PRIME7 or GWN7.
You must either:
- Mail a letter to PRIME7 or GWN7, at this address (it is advisable that complaints sent via post use Registered Mail):
The Complaints Officer
PO Box 878
Dickson
ACT 2602
- Use the electronic form located on the FreeTV website.
If your complaint relates to a matter covered by the Commercial Television Industry Code of Practice, the network is required to investigate your complaint and provide you with a substantive written response within 30 working days.
Please note: A copy of the Commercial Television Industry Code of Practice can be obtained from FreeTV Australia.
Your complaint should include the following information:
- The date, time, and location of the broadcast
- The name of the program
- Reason for your concern
- Your name and address